The following are the terms and conditions that constitute our Shipping Policy.
DOMESTIC SHIPPING POLICY
PROCESSING TIME
All orders are processed within 2-3 business days.
Orders are not shipped or delivered on weekends or holidays.
After that, delivery time within the United States is 3-6 days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Thank you for your patience.
RATES & DELIVERY
Shipping charges for your order will be calculated and displayed at checkout.
PO BOXES & APO/FPO ADDRESSES
MOTOBUTTER.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Orders cannot be shipped to PO Boxes – Physical addresses only
INTERNATIONAL SHIPPING POLICY
Prices are shown in US dollars. For conversion, we recommend using a Currency Converter. Orders may be subject to tax / duty upon arrival.
All orders are processed within 2-3 business days.
Orders are not shipped or delivered on weekends or holidays.
After that, delivery time is 10-15 business days for international orders.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Thank you for your patience.
**Any import duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer**
Packing slips for International Shipments cannot be marked as a "gift" or with altered prices.
CUSTOMS, DUTIES & TAXES
MOTOBUTTER.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
CONFIRMATION & TRACKING
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
The tracking number will be active within 24 hours.
Orders can be tracked at: https://www.usps.com/shipping/trackandconfirm.htm
DAMAGES
MOTOBUTTER.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please take a photo and save all packaging materials and damaged goods before filing a claim.
UNDELIVERABLE / RETURNED PACKAGES
Packages undeliverable by USPS and/or their international shipping partners will be canceled and refunded once received and processed at our shipping hub.